... despite my self pep talk at the end of yesterday's post - and literally at least 9 hours trying to fix it - both myself and my husband (with a Master's degree in Educational IT) - it doesn't look like the tech issues with the software program I needed for school that I mentioned can be resolved.
Because tech support - not UC's tech support, but the software company from which they're leasing the software - has no clue what's wrong or what to do.
Others are having issues, too, there are multiple posts about it on the class forum - and I know of at least 2 people who dropped because of them (they wrote me privately).
It is frustrating because the software company either cannot or will not remote in with Go-To Meetings or through Zoom or Teams Share to see what you see.
We can only communicate through chat or email and send screenshots back and forth, which wastes too much time in accelerated courses.
I have been back and forth with them via email for the last 2 days, trying this, trying that - which ate a huge chunk of time allotted for assignments - and they still don't know what's wrong!
Thus, this put me behind in that class by almost 2 days, which is like 2 weeks in regular college semester assignments.
But the problem with dropping out of one class is, I can't just drop one - I will need to drop both classes - because they are both prerequisites for the next phase in the program - an accelerated program on a tight schedule that has to go smoothly.
You have to have the prerequisites completed before you can move on to the next session. If you drop out, you still have to have them both completed before you can move on, which means you have to take restart them the next session.
I can't just add another course because we're already in by 2 weeks (which is like 6 weeks in a regular semester), and it messes up the progression of the program).
It's also because it messes up my financial aid.
Forgive me for being so open about this one, but I am beyond heartbroken.
I absolutely love school, I was enjoying it, and I was getting an A in both courses, just like I did in Pharmacology.
It was boosting my confidence (which I really needed).
It just seems like no matter how well I do, no matter how much I love it, something always comes up that I can neither fix or control, so I guess school is just not meant to be for me.
In fact, sometimes it feels like I'm cursed!
(I'm sure that's not true, overdramatic, and just my disappointment talking, and that I'll feel better tomorrow.)
Maybe something good will happen, real soon? :)
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